The National Disability Insurance Scheme (NDIS) provides funding to eligible people with disability, giving them more choice and control over the supports they receive.

How do I apply for the NDIS?

Check your eligibility on the NDIS website, then submit an access request with supporting evidence from your treating health professionals. You can also call the NDIA on 1800 800 110 to start the process.

How long does NDIS approval take?

Once the NDIA has all the information it needs, it generally makes an access decision within 21 days. Providing complete evidence up front helps avoid delays.

Can I use Auslands Care if my plan is self-managed or plan-managed?

Yes. As a registered NDIS provider, we support participants whose plans are NDIA-managed, plan-managed or self-managed.

What’s the difference between SIL and SDA?

Supported Independent Living (SIL) funds the day-to-day help you receive at home, such as personal care and building life skills. Specialist Disability Accommodation (SDA) funds the home itself — housing designed for people with extreme functional impairment or very high support needs.

Can I choose my support worker?

Yes. Our support is person-centred, so you can choose your support workers — and change them — to match your preferences, interests and needs.

Which areas do you service?

We provide in-home support across Melbourne and regional Victoria, and supported accommodation homes in Victoria, Western Australia and Queensland. Use the suburb checker above to see what’s available near you.

How do I get started with Auslands Care?

Get in touch for a free consultation. We’ll learn about your goals, explain your options and create a personalised support plan with you.

Can someone else make a referral for me?

Yes. Family members, carers, support coordinators and health professionals can refer on your behalf using our online referral form.

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Discover Auslands Care

Auslands Care is a Melbourne-based disability service provider delivering high-quality, person-centred support that empowers people to live confidently in their communities — with compassion, respect and integrity.

Person-centred support Plans built around your goals, choices and routines.

NDIS registered provider Quality and safeguards you can rely on.

Local, caring team Real people who know your community.